Frequently asked questions

Sharing

How can I share my RedLINES card via text message?


Sharing RedLines profile via text message or email




How can I share my RedLINES card via email?


Sharing RedLines profile via text message or email




How can can I share my contact info?


Today you have 5 options to share your contact info to another person: 1- Using your QR code. 2- Sharing your cVard via email 3- Sharing your vCard via Text Message 4- Sharing your PIN Number via email, Text Message or whatever other message service (Only another RedLines User)




How can I use my QR Code to share my eCard?


Mostly all iPhone models can scan a QR code straight from the normal Camera App even without to take a picture. Just pointing the cammera to your QR code should pop the link to your profile and tapping there, access to it. There are a few different ways to scan QR codes on Android. On Pixel phones you are able to do so without downloading third party apps. The option is built-in directly into the default camera app. All you have to do is switch to Lens mode and point the camera at the QR code you want to scan. On Samsung smartphones, the Bixby Vision app can also be used as a QR code reader. However, if your phone is neither a Pixel nor a Samsung, you don't have to worry - if you have Google Assistant you should already have the Lens option too. It can be found via the camera icon when the Assistant is in use. If it's not there, you can download the Google Lens app directly from the Play Store. It's one of the best QR readers for Android and has some other cool functions such as identifying plants and animals or giving you information about nearby landmarks with AR overlays.




What happen if I can't share my RedLINES card through my QR code?


If the phone's person you want to share your eCard with can't read a QR code (check SHARING FAQS) you still can share your contact information sending your vCard via text message, email or any message service you like. From "Sharing Options", just tap on "SHARE MY VCARD" and send it via any message service you want to use.




The receiver's phone doesn't open your vcf card with Contacts.


When a person access to your RedLINES Profile, they can download your vCard straight from your profile without even Sign Up to the platform. However their IOS version must be updated to enable the "Open in Contacts" feature allowing the visitor to add your contact at their iPhone Contacts. Else you can send your vCard via email as Mail IOS App is fully capabable to handle .vcf files and relate it with Contacts in the right way.




Can I share my card between to different branded smartphones?


YES! RedLINES technology is independent from any kind of smartphone. You can use an Iphone and share your card to an Android and viceversa. Said that not every smartphone have the same specs and features, so you migh check yours. However no phone will have any kind of issue from receiving a RedLINES card on an email or text message.





General

How do I add a RedLINES icon shortcut to my iPhone's Home Screen?


Follow these steps to add RedLINES Icon to your Home Screen.
Add RedLines icon to your home screen, iPhone




What contact info is shared?


Any data, contact information and social media profiles you add to your Profile will be shared every time. To Edit and/or Update the info you want to share go to My Profile and use the "pencil" icon to edit each field.




Do I need to download something to my smartphone?


NO!
RedLINES is a web app that allows you to access to all features from every device on every browser.
Check how easy is to setup an account from here:




What is the difference between downloading a vCard and Sign up to RedLines?


As a RedLines User you have the chance to share for free your vCard as many times as you want, sharing it via Text Message, email or whatever message service you want. You can access-download it from "Sharing Options". Also people can download it from your RedLines profile. You can share your Profile from your QR Code, or sharing your Profile Link also using any form of digital communication. Once your vCard is on the phone of the person receiving it, they can save it to their CONTACTS without having to type a single character. This contact information is "static", meaning if you change any single thing in your profile, those changes will not be reflected on this person's phone at the risk of losing contact between both. However if this new contact Sign Up as a new RedLines user, both will be connected for good as "dynamic" Connections. Any change or update made by either contacts will be reflected in each of the contacts profiles keeping all Contacts updated and accessible from every device, always.




Who can access my information?


RedLINES believes your privacy is a very serious matter. Your info is PRIVATE and only shared with those that you have allowed access. NOBODY ELSE! We use your data to provide a better service to you but will never share it with third parties.




Can I use RedLINES with a non user?


YES! RedLINES is prepared to be able to interact between users and non users. Actually as a user you will not have to download anything to your device and at the same time been able to access to your Connections from every device you want to use.




Can I edit my contact info?


You can edit your contact info from My Profile as many times as you want. To Edit and/or Update the info you want to share go to My Profile and use the "pencil" icon to edit each field.




Can I change the colors of my vCard?


YES! The Premium version allows not only to define your branding colors but also integrate your company social media profiles. You can get more info about the Premium packages HERE.




When I connect other social media profiles what people can see?


When you connect Facebook, Linkedin, Twitter or other social media profile to your RedLINES account, you are connecting just your public profile in that platform. That doesn’t mean you are accepting that person as a friend or connection in that platform at all.




How can I refresh my Iphone cache if RedLINES is not working correctly?


Time to time RedLINES DEV team introduce upgrades to improve the platform or add new features. Because of that eventually your dhome screen shortcut or oyher fatures might stop working. What you should do is to clean the device cache to force a full refresh of te date. Eventually you may have to delete your previous home screen shortcut and add it again. Steps to empy your iPhone cahe: 1. Open Settings 2.Swipe down and tap Safari 3.Swipe down again and tap Clear History and Website Data, tap it once again to confirm Alternately, if you’d like to clear data from individual websites ( as www.redlinesapp.com), without clearing the entire Safari cache, tap Advanced, Website Data, then Edit.





Tech Specs

What kind of device do I need to use RedLINES?


Any device connected to the internet is capable to navigate RedLINES and use its features.





iPhone

The receiver's phone doesn't open your vcf card with Contacts.


When a person access to your RedLINES Profile, they can download your vCard straight from your profile without even Sign Up to the platform. However their IOS version must be updated to enable the "Open in Contacts" feature allowing the visitor to add your contact at their iPhone Contacts. Else you can send your vCard via email as Mail IOS App is fully capabable to handle .vcf files and relate it with Contacts in the right way.




How to let somebody scan my QR code with in an iPhone and save in Contacts


Apple updated iPhone's IOS introduciong certain changes in the user experience and user interface. Those changes affect the way people can save a RedLINES user contact information.

Here a step by step from scan to save in Contacts





Premium

Can I check my vCard performance?


Premium package integrate analytics as a service to allow you and your company to get insights as never before! Every time you share your vCard, and somebody tab in one of your contact info links, like phone number or email, this interaction is registered for review and displayed in your Stats section.




Can I change the colors of my vCard?


YES! The Premium version allows not only to define your branding colors but also integrate your company social media profiles. You can get more info about the Premium packages HERE.





Social Media

When I connect other social media profiles what people can see?


When you connect Facebook, Linkedin, Twitter or other social media profile to your RedLines account, you are connecting just your public profile in that platform. That doesn’t mean you are accepting that person as a friend or connection in that platform at all.





Android

How do I add a RedLines icon shortcut to my Android's Home Screen?


Follow these steps to add RedLines Icon to your Home Screen.




Do I need to download something to my smartphone?


NO!
RedLINES is a web app that allows you to access to all features from every device on every browser.
Check how easy is to setup an account from here:




Can I scan a QR Code using an Android phone?


The best way to figure out if your device can read QR Codes is to open your Camera app and point it steady for 2-3 seconds towards the QR Code you want to scan. Whenever scanning is enabled, a notification will appear. If nothing happens, you may have to go to your Settings app and enable QR Code scanning. There is an built-in QR code scanner on Android. It works inside Camera app when Google Lens Suggestions is activated. If QR Codes isn’t an option in your settings, your device unfortunately can’t scan QR Codes natively. But don’t worry, this only means you’ll have to download a third-party QR Code reader app.




What happen if my camera doesn't read a QR code?


This feature should be activated at your Android Camera in order to scan Qr codes.
You should activate Google lenses for that. Tap on MORE / FEATURES and activate Google Lens Suggestions.





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